Terms & Conditions

  • Before making any purchase, make sure that you read and agreed to the consent letter, otherwise please DO NOT Purchase.

  • Please follow the covid-19 safety plan.

  • Please consult with your physician before taking any services, using any facility or equipment when you are not sure if it suitable to your health condition.

  • If you have any health issues arises, please DO let us know before your session. If you feel any uncomfortable during your session, please let your trainer know ASAP.

  • Please arrive to and get ready for the class before the class starting time. Do NOT enter into the class after the class starting time.

  • Please note that facilities including the parking lot is not open to the public and also whenever you are not having a class or consultation with us.

  • We prepared mat and tools for your class, but you are welcome to purchase and bring your owns to enhance hygiene level.

  • Please remove your outside shoes before entering the 2nd floor, only clean gyms shoes are allowed for certain classes.

  • Please wear proper outfit before entering the training area.

  • We provide locker for your convenience, but we could NOT guarantee your belongings safety. Please do not bring valuables to the class, and keep all your belongings safe, we are not responsible for any loss or damage.

  • Please do not take any company property with you.

  • Please do not bring pet into the facility.

  • We will not be responsible for keeping or passing on anybody’s personal belongings to others.

  • We will not be responsible for babysitting or supervising your children/guardians.

  • We will not be responsible for any other services, products or suggestions other than fitness training classes listed on our website and schedules.  any health and nutrition concerns and issues please reach to for your physician or dietitian for advice. 

  • Business hours may be temporarily or permanently modified due to various reason

Refund Policy

  • If notice is given within 7 days after purchasing AND 24 hours prior to the first class, a full refund or transfer to other plans is allowed. 

  • If notice is given after 7 days from purchasing OR after 24 hours prior to the first class, NO refund or transfer to other plans will be allowed. 

  • If there's a serious change in your life/health condition, and if your plan allows, we may approve your request to transfer your remaining class to a friend, or change your remaining class to another plan depends on your actual condition depending on your actual condition. and a $35 administration fee will be applied in this case.

  • Please provide your written request (or send an email to info@spaversante.com from your registered email address) with the reason and your friend's full name, phone number and email.We will process the case with in 2 office business days after all the information and a $35 administration fee is collected.

  • We don't sell a package specific for any 1 instructor, if you prefer only 1 instructor, we will try our best to help you to book with him/her, while we could not guarantee that this instructor will ever have suitable time to fit your schedule, or never take days off, vacations, retired or terminate the work. Please Note!!! We are not able to extend your expiry date OR refund any plans cost for this issue.

Class Attendance Policy

Plan Start Date:

  • All plans has to be started the latest 1 month from the purchasing or 1 month from clients previous plan's expiry date. 

​Plan Expiry:

  • Expiry date varies according to each plan. Classes has to be taken within the expiry date. The expired courses will be regarded as your spontaneous abandonment.

  • For some plans, if can not finish your plan before the expiry date, you can extend the expiry date by renew/purchasing a new plan. If the plan is already expired, you can activate the classes with extra fee.

Vacation (unlimited plans ONLY except 1 month unlimited plan):

  • 1 vacation is allowed, vacation has to be minimum 1 month and maximum 12 month.