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  • MEDI SPA
    • ABOUT US
    • SERVICES
    • SERVICE TERMS & CONDITIONS
    • TEAM
  • YOGA & FITNESS
    • ABOUT US
    • CLASSES
    • SCHEDULE
    • SERVICE TERMS & CONDITIONS
  • SWIMMING
    • ABOUT US
    • TEAM
  • CONTACT US
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    • Any change or update of this policy will be published on this page before implementation.
      任何政策的更新或更改,实施前都将在本页面发布。

      Service Terms & Conditions

      Refund Policy

      Class Attendance Policy

    • Service Terms & Conditions

      • Before making any purchase, make sure that you read and agreed to the consent letter, otherwise please DO NOT Purchase.
        购买任何服务前需详细阅读并同意免责条款,否则请不要购买。
      • Please follow the covid-19 safety plan.
        请遵守和配合新冠肺炎防疫指南.
      • Please consult with your physician before taking any services, using any facility or equipment when you are not sure if it suitable to your health condition.
        如您对自己的健康状况有任何的疑问,请务必在加入任何训练前询问您医生的意见。
      • If you have any health issues arises, please DO let us know before your session. If you feel any uncomfortable during your session, please let your trainer know ASAP.
        如您的健康状况发生了任何的改变,请在训练前告知教练。在训练中如有任何不适,请立即告知教练。
      • Please arrive to and get ready for the class before the class starting time. Do NOT enter into the class after the class starting time.
        请在上课时间开始前到达课室并做好一切训练准备。为免影响其它学生正常上课,请自觉不要在上课时间开始后进入教室。
      • Please note that facilities including the parking lot is not open to the public and also whenever you are not having a class or consultation with us.
        为保障所有客户正常使用的权益,本馆设施包括停车场仅供当日客户使用,请不要在非预约及上课时间占用。
      • We prepared mat and tools for your class, but you are welcome to purchase and bring your owns to enhance hygiene level.
        馆内提供公用瑜伽毯及运动辅助工具,同时也欢迎您携带自己的瑜伽毯以进一步增进卫生。
      • Please remove your outside shoes before entering the 2nd floor, only clean gyms shoes are allowed for certain classes.
        进入训练区前请务必移除您的室外用鞋子。参加某些需要穿鞋子的课程者请务必在您到达场馆后再更换干净的运动鞋。
      • Please wear proper outfit before entering the training area.
        进入课室前请更换适合的运动服。
      • We provide locker for your convenience, but we could NOT guarantee your belongings safety. Please do not bring valuables to the class, and keep all your belongings safe, we are not responsible for any loss or damage.
        本馆提供电子密码锁柜,但我们不能保证您所携带物品的安全。安全起见,请不要携带贵重物品到馆,并管理好您的随身物品。请恕本馆无法对您私人物品的遗失和损坏负责。
      • Please do not take any company property with you.
        请勿将本馆提供公共使用的物品带走.
      • Please do not bring pet into the facility.
        请不要带宠物到馆。
      • We will not be responsible for keeping or passing on anybody’s personal belongings to others.
        本馆不负责保管、转交任何私人物品给他人。
      • We will not be responsible for babysitting or supervising your children/guardians.
        本馆不负责照顾、监管您的孩子或被监护人。
      • We will not be responsible for any other services, products or suggestions other than fitness training classes listed on our website and schedules.  any health and nutrition concerns and issues please reach to for your physician or dietitian for advice. 
        除本馆网站及课程表上列明的任何其它服务、产品及建议,本馆概不负责。任何健康及营养方面的问题请咨询您的医生及营养师。
      • Business hours may be temporarily or permanently modified due to various reason.
        营业时间可能会暂时或永久的调整。

    • Refund Policy

       

      • 退款或转计划
        If notice is given within 7 days after purchasing AND 24 hours prior to the first class, a full refund or transfer to other plans is allowed. 购买后7天之内且第1次课程开始24小时前可申请退款或转其它训练计划。
        If notice is given after 7 days from purchasing OR after 24 hours prior to the first class, NO refund or transfer to other plans will be allowed. 
        购买7天之后,或距离第1次课程开始不足24小时不可退款或转其它训练计划。
      • 转计划
        If there's a serious change in your life/health condition, and if your plan allows, we may approve your request to transfer your remaining class to a friend, or change your remaining class to another plan depends on your actual condition depending on your actual condition. and a $35 administration fee will be applied in this case.
        如果您的生活或健康状况出现了重大改变且您所购买的套餐适合的情况下,本馆可能会批准您将剩余课程转成其它计划或转给朋友,如获批准将收取$35手续费。
        Please provide your written request (or send an email to info@spaversante.com from your registered email address) with the reason and your friend's full name, phone number and email.We will process the case with in 2 office business days after all the information and a $35 administration fee is collected.
        请提交书面申请,或从您在本馆登记的邮箱发送电邮到info@spaversante.com 说明申请的理由、朋友的姓名、电话、邮箱等必要信息,本馆将酌情考虑。如获批准,转接工作将在您交付完$35手续费后2个办公室工作日内完成,即可开始按照变更后的方案正常使用。
      • 不可退款或延期
        We don't sell a package specific for any 1 instructor, if you prefer only 1 instructor, we will try our best to help you to book with him/her, while we could not guarantee that this instructor will ever have suitable time to fit your schedule, or never take days off, vacations, retired or terminate the work. Please Note!!! We are not able to extend your expiry date OR refund any plans cost for this issue.
        本馆提供的套餐不限于指定任何老师,如果您只喜换某位老师,我们将尽力为您预约,但我们无法保证任何老师永远不会发生请假、约不到合适时间、退休或离职的状况,请注意,我们无法为此提供延期或退款。

    • Class Attendance Policy

      Plan Start Date:

      • All plans has to be started the latest 1 month from the purchasing or 1 month from clients previous plan's expiry date. 
        所有套餐有效期起始日最迟为购买套餐1个月内,或现有套餐过期日后1个月内。

      Plan Expiry/有效期:

      • Expiry date varies according to each plan. Classes has to be taken within the expiry date. The expired courses will be regarded as your spontaneous abandonment.
        不同的课程套餐有不同的有效期,套餐中所有课程需在有效期之内完成,过期课程将被视为自动放弃。
      • For some plans, if can not finish your plan before the expiry date, you can extend the expiry date by renew/purchasing a new plan. If the plan is already expired, you can activate the classes with extra fee.
        堂数套餐在快要过期前可通过购买新的套餐来延长之前剩余课程的有效期(至与新的plan相同),如已经过期可支付额外费用激活课程。

      Vacation (unlimited plans ONLY except 1 month unlimited plan):

      1 vacation is allowed, vacation has to be minimum 1 month and maximum 12 month.
      1个月以上的无限课程计划提供1次请假机会,假期最短1个月,最长12个月。12个月后就算没有销假,课程时间仍将启动。

    Price and contents are subject to change without prior notice, Spa Versante reserves the right of final explanation.
    SUNWINS © 2019

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